Buy gold bars
Buy gold coins
Series
Buy silver coins
Buy silver bars
Series
Buy silver collectible coins
Silver collectible coin series
Buy gold collectible series
Gold collectible coin series
Guarantees and conditions
Order process and order status
Payment process and methods
Delivery and pick-up
Storage
Sell
How can I sell my precious metals?
Can I sell the precious metals I purchased back to you?
Overview and costs of pick-up methods
Can I sell my precious metals at your office?
Pickup and delivery options
Sell from storage
Do you buy jewelry?
Do you buy silver cutlery?
How is the buy-back price determined?
When will I receive my payment?
Do I need to provide identification when selling at your office?
Taxation
Account
How can I contact The Silver Mountain?
You can easily contact The Silver Mountain through the online contact form on our website or by sending an email to info@thesilvermountain.nl.
We generally respond to all customer service inquiries within one business day. During busy periods, for example, when there are strong fluctuations in the gold or silver price, response times may be slightly longer. You will always receive a substantive reply from our customer service team.
Do you have a question about an existing order? Please include your order number in your message. This allows us to link your inquiry directly to your order and assist you more efficiently.
Nederlands