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Home / Customer service / Account / Forgot my password
Gold price: € 128.681,15
Silver price: € 1.975,92
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How can I request a new password?

If you have forgotten your account password, click “Forgot password” on the login page.

Click “Forgot password” in the login window. You will then receive an email containing a link that allows you to create a new password.

If you do not receive the email, please check your spam or junk folder.

Also view these questions

How can I view my invoices? How do I create an account? How can I change my account details? How can I subscribe to the newsletter? How do I open a business or wholesale account? How can I delete my account? Do I need an account to buy precious metals? What are the benefits of having an account? Can I save multiple delivery addresses?

Do you have any questions?

Do you have questions about your order? We answer them in our customer service.

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