How can I view my invoices?
You can view your invoices in your account. Click “My account” in the top right corner of the website and log in with your details. You will then see an overview of your orders.
Read moreHow do I create an account?
You can easily create an account on our website. During registration, we ask for your first name, last name, email address, and phone number. After registering, you will receive an email to confirm your account.
Read moreForgot my password
If you have forgotten your account password, click “Forgot password” on the login page. You will receive an email allowing you to reset your password.
Read moreHow can I change my account details?
Once you are logged in to our website, you can manage and update your account details. Within your account, you can edit your personal information, add or update addresses, and view your previous orders.
Read moreHow can I subscribe to the newsletter?
Through the newsletter of The Silver Mountain, you stay informed about developments in the precious metals market, new products and special offers. You can subscribe via the footer of our website or through the “Read more” button below.
Read moreHow do I open a business or wholesale account?
You can open a business or wholesale account by placing an order in the name of your company and submitting your company details for verification. Additional requirements apply for a wholesale account.
Read moreHow can I delete my account?
If you would like to delete your account, you can send a request to info@thesilvermountain.nl. We will process this request as a request for the deletion of your personal data.
Read moreDo I need an account to buy precious metals?
What are the benefits of having an account?
Creating an account is not required, but it offers additional convenience.
Read moreCan I save multiple delivery addresses?
You can easily manage multiple delivery addresses in your account.
Read moreDo you have questions about your order? We answer them in our customer service.
To customer service