Customer service
Our customer service is a top priority. We are available on weekdays from 9:00 AM to 5:00 PM.Contact with The Silver Mountain
For a quick response, we recommend first checking our customer service page. Here you will find information about ordering, delivery times, payment, and shipping.
Did you not find what you were looking for?
- Email: info@thesilvermountain.nl
We aim to respond to your message within one working day. - Need urgent assistance?
Call us at 035 203 1380 so we can help you directly. - Placing an order
This can be done by phone or directly online via our website.
Product selector
Need help choosing the right products? With our Product Selector, you can easily discover which product best meets your needs and situation. Whether you are purchasing as a private individual or a business, we help you step by step to the right product choice.
Locations The Silver Mountain
You have the choice to pick up or sell your precious metal by appointment at one of our offices in Baarn or The Hague. We also offer the option to have your order delivered safely to your home via our own delivery service, the home courier.
📍Villa Elias
Faas Eliaslaan 13
3742 AR Baarn
📍The Flagship
Prins Hendrikplein 14
2518 JC Den Haag
Please note that we work by appointment only. You can easily place your order via our website or by telephone. When you place your order, we will immediately schedule an appointment with you so that you can visit us at a convenient time and we can prepare your order in advance.
We do not keep stock at our office, but work with an external secure warehouse. Therefore, it is not possible to visit us without an appointment or to select products on site. All orders are prepared especially for you, so that your visit can be efficient and discreet.
Company information
The Silver Mountain is registered with the Chamber of Commerce under number 64667103. The VAT number of The Silver Mountain is NL855769762B01.