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Customer service

Follow your package

When your package is packed and shipped, you will receive an email with the tracking code so you can monitor your package at any time. For shipments with PostNL, personal delivery service, and UPS (outside the Netherlands), you will receive a tracking code once the order has arrived at the courier. This allows you to track the package online and view the expected delivery time.
 

Within the Netherlands, the delivery time is one business day from the moment your package arrives at the delivery service, and in Belgium, it is one to two business days.