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Customer service

Delivery time and shipping time

Products that are in stock are generally shipped within 24 hours. If you place an order before 12:00 PM and pay via iDEAL, you will typically receive the order the next day, provided the products are in stock.
 
The delivery time of your order depends on the chosen shipping method. For shipments via PostNL, courier, and UPS, you will receive a track & trace code once the order has been shipped, allowing you to track the package online and view the expected delivery time. With the private courier option, our planner will contact you within five business days to schedule an appointment.
 
Due to high demand, scheduling may sometimes take longer; please feel free to contact us if you have not been able to schedule an appointment after five business days.