Guarantees and conditions
Order process and order status
Payment process and methods
Delivery and pick-up
Storage
Sell
How can I sell my precious metals?
Can I sell the precious metals I purchased back to you?
Overview and costs of pick-up methods
Can I sell my precious metals at your office?
Pickup and delivery options
Sell from storage
Do you buy jewelry?
Do you buy silver cutlery?
How is the buy-back price determined?
When will I receive my payment?
Do I need to provide identification when selling at your office?
Taxation
Account
Payment term
All payments must be settled within three business days. Since we proceed with the purchase of gold and silver immediately upon receiving your order, we kindly request prompt payment. For orders placed through the website, you can typically settle the amount directly via iDEAL, with the payment being processed immediately.