Guarantees and conditions
Order process and order status
Payment process and methods
Delivery and pick-up
Storage
Sell
How can I sell my precious metals?
Can I sell the precious metals I purchased back to you?
Overview and costs of pick-up methods
Can I sell my precious metals at your office?
Pickup and delivery options
Sell from storage
Do you buy jewelry?
Do you buy silver cutlery?
How is the buy-back price determined?
When will I receive my payment?
Do I need to provide identification when selling at your office?
Taxation
Account
Contact and business information
Is it safe to order from The Silver Mountain?
You can rely on a secure and trusted ordering environment at The Silver Mountain. We provide maximum security through our AFM license, a secure SSL connection, an excellent reputation with a 4.8 Trustpilot score, and our physical offices in Baarn and The Hague.Â
Investing in precious metals is a matter of trust. At The Silver Mountain, we understand that you require absolute certainty regarding the security of your capital and your data