Is it safe to order from The Silver Mountain?
You can rely on a secure and trusted ordering environment at The Silver Mountain. We provide maximum security through our AFM license, a secure SSL connection, an excellent reputation with a 4.8 Trustpilot score, and our physical offices in Baarn and The Hague.
Investing in precious metals is a matter of trust. At The Silver Mountain, we understand that you require absolute certainty regarding the security of your capital and your data
Our safety guarantees:
- Secure digital environment: Our entire website is encrypted with a high-quality SSL certificate. Your personal data and payment information are processed within a maximum-security environment.
- A transparent reputation: Our services are continuously and independently reviewed by our customers. With an average rating of 4.8 out of 5 stars on Trustpilot, based on more than four thousand reviews, you can rely on a partner with a proven track record.
- Physical offices in Baarn and The Hague: We are not an anonymous online store. You are welcome to visit one of our offices in Baarn or The Hague on appointment.
- AFM license: The Silver Mountain is a registered broker and holds the mandatory license from the AFM (Dutch Authority for the Financial Markets). As a provider of precious metals in combination with storage, we are subject to licensing and comply with all conditions set by the AFM. This allows you to invest under AFM supervision, contributing to the safety and security of your investment. Please note: AFM supervision does not apply to transactions where the precious metal is physically delivered, such as the collection or delivery of your order.
- Insured shipping: All shipping methods are fully insured for your peace of mind. We recommend using our personal delivery service, which offers a 100% success rate.
Check an invoice of The Silver Mountain
When investing in precious metals, certainty regarding authenticity is important. Public trading platforms often lack the ability to test materials professionally. This introduces risks concerning authenticity. Are you buying gold or silver from a private individual who provides a proof of purchase in our name?
Have it checked: email or call us with the order number, and we can verify if the receipt is genuine.