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Is authenticity guaranteed?

The Silver Mountain guarantees the authenticity and genuineness of all offered products. Our precious metals are sourced exclusively from accredited producers. All our goldbars and silver bars originate from LBMA Good Delivery refiners. New gold and silver investment coins are procured through official distributors of the world’s largest mints. 

Each product is carefully inspected before being delivered, ensuring it meets strict standards for weight and authenticity. 

Proof of purchase

When purchasing gold or silver at The Silver Mountain, you receive a purchase receipt. This document confirms that all products have been thoroughly inspected before being handed over to you. 

Check an invoice of The Silver Mountain

When investing in precious metals, certainty regarding authenticity is important. Public trading platforms often lack the ability to test materials professionally. This introduces risks concerning authenticity. Are you buying gold or silver from a private individual who provides a proof of purchase in our name?

Have it checked: email or call us with the order number, and we can verify if the receipt is genuine.

Do you have any questions?

Do you have questions about your order? We answer them in our customer service.

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