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Customer service | The Silver Mountain

Buyback guarantee

The Silver Mountain offers a buyback guarantee on all investment coins and bars. This guarantee means that you can sell your precious metals to us at any time under fair conditions. Our buyback prices, like our selling prices, are based on the current gold and silver rates at the time of sale.


How is the price determined?

Our buyback prices are calculated using transparent. fixed formulas directly linked to the live market rate. This means you always receive a fair and competitive payout. regardless of market conditions or the volume you wish to sell.

You will receive:

  • at least 107 percent of the silver spot price for silver investment coins*
  • 98 percent of the silver spot price for LBMA certified silver bars
  • at least 100 percent of the gold spot price for gold coins
  • 98 percent of the gold spot price for LBMA certified gold bars

*Now temporarily increased to 113 percent

Ready to sell your gold or silver? Discover our buyback process here: Sell to us

The sale of your precious metals is handled through Inkoop Edelmetaal, our subsidiary. You will interact with the same staff as at The Silver Mountain, and you can present your precious metals for sale, by appointment, at the same locations. We also offer the option to send or have your precious metals collected.