You can deliver your precious metals to us in three ways: you can ship them insured via a service point, have them collected by our secure pickup service, or drop them off by appointment at our office in Baarn or The Hague.
The costs range from € 15 to € 100 depending on the chosen method. For sell orders above € 10,000, our pickup service is completely free of charge. Your shipment is fully insured under our own policy for all delivery methods, provided you follow our packing instructions.
| Method | Cost | Terms & Conditions |
|---|---|---|
| Personal courier service | € 25 | Secure home collection. Free for orders above € 10,000. |
| PostNL Service Point | € 15 | Insured shipping for orders up to € 4,000. |
| UPS Access Point | € 25 | Insured shipping for orders up to € 5,000. |
| Office drop-off | € 15 | By appointment in Baarn or The Hague. |
| Private courier | € 100 | For large volumes or urgent transfers (by appointment). |
| Vault storage (EBN) | € 30 | For precious metals already stored with EBN. |
Do you have questions about your order? We answer them in our customer service.
To customer service