Guarantees and conditions
Order process and order status
Payment process and methods
Delivery and pick-up
Storage
Sell
How can I sell my precious metals?
Can I sell the precious metals I purchased back to you?
Overview and costs of pick-up methods
Can I sell my precious metals at your office?
Pickup and delivery options
Sell from storage
Do you buy jewelry?
Do you buy silver cutlery?
How is the buy-back price determined?
When will I receive my payment?
Do I need to provide identification when selling at your office?
Taxation
Account
Contact and business information
When will I receive my payment?
When you sell precious metals to us through our subsidiary Inkoop Edelmetaal, payment is processed very quickly. In most cases, you will receive the payment within 24 hours after your precious metals have been inspected. The amount is usually credited to your bank account no later than 48 hours after your sales order has been completed.
Completion of your sales order
- Fast inspection: as soon as your shipment arrives, it is immediately inspected by our experts. Once approved, the payment is initiated within 24 hours.Â
- Bank processing: depending on your bank and the timing of the inspection, the funds usually arrive in your account within one to two business days.Â
- The Silver Mountain reliability: although the physical purchase is handled by Inkoop Edelmetaal, you benefit from the reliability and speed you expect from The Silver Mountain.Â