Guarantees and conditions
Order process and order status
Payment process and methods
Delivery and pick-up
Storage
Sell
How can I sell my precious metals?
Can I sell the precious metals I purchased back to you?
Overview and costs of pick-up methods
Can I sell my precious metals at your office?
Pickup and delivery options
Sell from storage
Do you buy jewelry?
Do you buy silver cutlery?
How is the buy-back price determined?
When will I receive my payment?
Do I need to provide identification when selling at your office?
Taxation
Account
Contact and business information
Do I need to provide identification when selling at your office?
Yes, you are always required to provide identification when visiting our office to sell your precious metals. To assist you with your transaction, we are legally required to verify your identity and maintain a visitor register.Â
Valid forms of identification
We accept the following original and valid documents:Â
- A valid passportÂ
- A European identity cardÂ
- A Dutch driver's licenseÂ