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Customer service

Request a consultation or quote

In addition to the information available on our website, we also offer personalized consultation services to assist you further. You can request a consultation for orders starting from €100,000. During this consultation, it’s possible to receive a quote tailored to your preferences and current market conditions.
 
Please note that we cannot and do not provide advice regarding expectations for gold and silver prices, the best time to buy, or what to purchase. Our guidance is strictly related to product selection and the transaction process.
 

Request a quote

For purchases of €50,000 or more, you can request a quote, which may include additional discounts compared to the prices listed on our website. To do so, please fill out our contact form and provide the following details: purchase amount, name (individual or business), allocation between metal types, and your preferred payment and shipping method (storage, shipping, or pickup).

Our general terms and conditions at The Silver Mountain apply to all quotes. Prices are subject to change based on the current market rate, so quotes are only valid for a limited time.