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Can I place an order by phone?

It is possible to place an order by phone. During the call, the price is fixed for up to 15 minutes. After your confirmation, you complete the order via bank transfer. Please note that cancellation is not possible, as the right of withdrawal does not apply to price-linked products. 

Also view these questions

How do i place my order? How are the volume discounts calculated? How does the selection guide work? Can I request a personal consultation or a quote? How can I set a price alert? How can I buy precious metals as a business? What is the status of my order? My order did not go through, what can I do? How can I combine multiple orders into one delivery? Can I reserve an order? I placed an order but did not receive a confirmation email How can I track my order?

Do you have any questions?

Do you have questions about your order? We answer them in our customer service.

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