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Market Update: Adjustments to Services and Buy-back Conditions
Author: 
Date: 30 January 2026
The current dynamics of the gold and silver markets are unprecedented. Exceptionally high demand, combined with significant price volatility, has placed considerable operational pressure on the entire industry.
To maintain our standards of precision, quality, and security, we previously increased the minimum order amount to €2,500. Due to continued market activity, the following additional changes will be implemented effective January 30, 2026:
The following changes will be implemented as of January 30, 2026:
- Precious Metals Buy-back: The minimum transaction value for buy-backs will be increased to €5,000.
- Silver Buy-back Prices: The bid price for silver coins will be recalibrated to 105% of the current spot price. For Dutch silver coinage, the bid price will be adjusted to 90%.
- Introduction of AI Support: To resolve your inquiries faster and more accurately, we are now utilizing AI support. Should an automated response be insufficient, you can easily indicate this, and we will ensure personal follow-up.
- Extended Opening Hours (Baarn): During February and March, our Baarn office will be open on selected Saturdays for order collection and deliveries. Available time slots will appear in our appointment calendar as soon as the schedule is finalized.
Increase of the minimum transaction value for buy-backs
The decision to increase the minimum transaction value is a necessary step to manage current operational pressures. By streamlining our processes, we can continue to guarantee the speed, security, and precision you have come to expect from us. These measures allow us to settle all transactions accurately while maintaining our high standards of quality.
Recalibration of Silver Coin Bid Prices
The adjustment of our silver bid prices is a direct result of current market conditions. Increased volatility and shifts in the physical availability of precious metals necessitate a recalibration to ensure our pricing remains sustainable and market-aligned. This allows us to continue offering a reliable and transparent buy-back guarantee for your precious metals, even in an extremely volatile market.
Contact & Accessibility The Silver Mountain
We kindly request that you submit any questions via email, always including your order number. Due to current market conditions, our telephone availability is limited; we can assist you significantly faster via email.
Thank you for your continued trust. We deeply value your business and remain committed to earning that trust every day, even in this highly dynamic market.
About Rolf van Zanten is the founder and owner of The Silver Mountain, a specialist in physical precious metals since 2008. With nearly twenty years of experience in the precious metals trade, Rolf shares his expertise on investing in gold, silver, and platinum in an accessible and reliable way. His knowledge of the international gold and silver markets helps investors make well-informed decisions. In his role as an expert, he strives to ensure that transparency, security, and trust are at the heart of every purchase.
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