Safety when buying gold online

It has now become very common to buy groceries, clothes, and household appliances online. Even banking is nowadays largely handled online. Yet, ordering gold online can still feel unsafe, because it involves a valuable purchase where reliability is crucial. The risk of fraud or receiving counterfeit goods causes many people to hesitate to take this step.

Choosing a supplier that offers registered delivery and requires identity verification upon receipt can prevent your order from falling into the wrong hands. By following these steps, you can order gold online with peace of mind and avoid unpleasant surprises.

How to recognize reliable suppliers?

It is always good to check whether the online gold dealer has a license from the Netherlands Authority for the Financial Markets for selling gold and silver online. This is easy to check on the AFM website. Another useful website to check is Trustpilot. Only reliable reviews are listed on this website.

It is also good to check whether the company is easily reachable via social media, email, or phone. This way you know for sure that you can easily contact the seller if something is wrong.

Common risks and how to avoid them

There are many online sellers of precious metals, but unfortunately, not all of them are equally reliable. Therefore, only buy from recognized dealers who sell precious metals with a certificate of authenticity. In case of doubt, you can also test the authenticity of the precious metal. Checking customer reviews is also very important.

After placing the order, always use the track-and-trace option so that you can follow your order. It is therefore also important to check in advance whether there is a track-and-trace option. Also check whether your precious metal is shipped insured.

You are also more assured of safe delivery if you have the gold or silver sent by registered mail, with identity check upon receipt. This prevents your valuable precious metal from being delivered to the neighbors.

Once you have the precious metal at home, it is important to ensure that the metal can be stored safely. You can of course do this in a secure safe at home, but you can also make use of the services of our partner Edelmetaalbeheer Nederland. They have storage facilities in the Netherlands and Switzerland.

Payment methods and insurance

Besides ensuring safe shipping and delivery, it is important to choose safe options in terms of payment methods. Always choose secure payment options such as credit cards or recognized payment platforms like PayPal.

In addition, when buying precious metals online, it is important to choose a website with a secure connection to protect your personal data and payment information.

A website with an SSL certificate is essential, as it provides an encrypted connection between you and the website. You can easily recognize this by the padlock symbol in the address bar of your browser and the use of "https://" instead of "http://".

When the order is shipped, it is important that this happens with insurance. This way, you avoid problems in the event that your order is unexpectedly lost. If your order is unexpectedly damaged, this will also be handled properly.

Regarding insurance, it is also important to insure valuable purchases like precious metals well after receipt. Often, precious metals are covered under standard home contents insurance, but it is crucial to carefully check the policy conditions. Not all insurances cover the full value of precious metals, especially not for larger amounts or specific types of purchases like gold bars and silver coins.

In addition, it is wise to store precious metals in a secure location. Some insurers set requirements for storage, such as using a certified safe. For larger investments in precious metals, considering professional storage facilities like vault services can be a smart choice.

All our products come with a buy-back guarantee through our sister organization Inkoop Edelmetaal. This gives you the option to sell precious metals you no longer want back to us at any time.

Our customers give us an average score of 9.7 on TrustPilot. Do you have questions? Contact us. On working days we are available from 9:00 to 17:00 at 035 20 31 380 or by email: info@thesilvermountain.nl.

Disclaimer: The Silver Mountain does not provide investment advice and this article should not be considered as such. Past performance is no guarantee of future results.